Terms and Conditions

1. Definition:

• The Company” means Premier Banqueting London Limited.
• The Client” means the person or company hiring the function rooms at Premier House Banqueting Limited.
• Agreed Date” – A fixed date agreed by both The Company and The Client.

1. Charges and Payments::

• Payment is due from The Client as shown in clause (iii) below. All events and bookings are quoted and payable in pounds sterling only.
• The deposit must be cleared in The Company’s bank account by the due date as stated on the contract and is non-refundable.
• Payment terms are as follows:
  • 25% non-refundable deposit of contracted venue rate – on the date of contract signing.
  • 25% of contracted venue rate – 90 days prior to the event or agreed date. If payment is not received and cleared within 90 days prior to the event date or agreed date, a 4% weekly rate of interest will be added to this payment.
  • 50% of the contracted venue rate – 60 days prior to event or agreed date. If this final payment is not received and cleared within 60 days prior to the event date or agreed date, an additional 4% weekly rate will be added to this payment.
• This payment plan will be personalised on The Client’s “Payment Receipt Form”.

3. Confirmation by The Client:

• All bookings are considered as provisional, until both The Client and The Company have signed the contract. All provisional bookings will be held for 07 days. Once both parties have signed the contract, all such provisions reserved on The Client’s behalf will be subject to the terms & conditions of the contract. To make a provisional booking, the client must pay a non-refundable deposit of £500.00 per event Subject to this, all refunds will be void.
• A non-refundable deposit of 25% of the overall charge must be paid to The Company by The Client to confirm any booking. If the deposit and signed contracts are not received within this time, all booking/quote will become invalid. The Company then reserves the right to accept another booking for this date.
• Under no circumstances can The Client reduce the overall charge per head once the “Contract” has been signed by both The Client and The Company.

5. Cancellation:

• If The Client wishes to cancel or postpone a confirmed booking, they must do at least 30 days prior to the event in writing to The Company. The client will still be liable for all fees unless within the time frame stated in clause 5
• If the contract is terminated within the following time periods, The Client will be required to pay the following:
  
  

  Time Frame	Cancellation Charge
  ( a) 1 – 60 days prior to event	100% of contracted venue rates 100% of contracted conference rates
  ( a) 1 – 60 days prior to event	80% of contracted venue rates 80% of contracted conference rates
  ( c) 91+ days prior to event	60% of contracted venue rates 60% of contracted conference rates

• Should The Company be unable to carry out its contractual obligations the company reserves the rights to offer an alternative choice of facilities or refund payments received
• This agreement may be cancelled by The Company without penalty or liability; this is at the sole discretion of The Company. If The Company feels the presence of The Client and its party would pose any risk to the safety of themselves, The Company’s staff, Venue or the Public at large the event will be terminated and refunds will be nullified.
• Should the duration of the event go on for longer than stated on the contract, there will be a charge (please see Section 9). Should the event duration be less than stated, refunds will not be due
  
  vi. All deposits are non-refundable or exchangeable under any circumstances.
  
  vii. Any bookings terminated or cancelled due to COVID-19 will not be refunded however postponement fees will be waived subject to availability

6. Arrival/ Departure:

• The bridal accommodation is available within the hours stated on the contract. Any additional hours will be charged. This is at The Company’s discretion and availability.
• The meeting rooms are available at the time shown on the contract. Any extension will incur additional charge. A reduced time will not result in any reduction of the charges being levied and The Client will be charged on the basis of the time shown in the contract.

7. Health & Safety:

• At no time during the event should the relationship between parents/guardians to minors be less than 1 adult to 8 minors (under 16 years old). It is The Client’s sole responsibility for the Health & Safety of those minors. No guests or members of the public under the age of 18 years old are allowed to drink any alcohol on The Company’s premises or grounds. The Company has the right to ask for identification.
• Exhibitions & Displays:
  
  • The client will not erect any exhibitions, stands or displays within or outside the venue nor make any alterations without The Company’s consent.
  • Displays, exhibits, presentation sets and other similar items, have to conform to local area Fire Regulations. Accordingly, full details must be provided no less than 6 weeks prior to the event to enable The Company to obtain any special approvals, consents or licenses. If any such consent, approval or license is refused, The Client shall not bring the relevant item to the venue. If considering the use of smoke machines, The Company must be advised in writing 28 working days prior to the event. Details of the Fire Certificate Regulations are available on request.
  • If such displays, merchandise or exhibits are to be used, The Company’s prior approval must be obtained and arrangements for their arrival, any unloading, security and storage must be made with The Company with due notice. The Company accepts no responsibility for the security or loss or destruction or damage to the items whilst at the venue or its grounds, regardless of cause. Valuable or rare items should be insured separately and/or guarded. It is at The Company’s discretion to require evidence that the items are adequately insured and that the policy includes public liabiliinsurance.
  • All scenery and other stage effects are to be of an acceptable fire resistant standard and treated with fire resistant products prior to arrival (subject to the Furniture and Furnishings Regulations Act 2010).
  • All equipment will be to an approved standard by the chief engineer. Where connection to the venue power supply is by other than 13 amp plugs, the chief engineer must be consulted. Where practicable, all electrical equipment will be switched off at the termination of the day.
  • Cables have to be secured across floor areas, and cannot obstruct fire exits but may be carried around door frames or as directed.
  • All goods and other items of equipment brought to or displayed at the venue shall comply with all health and safety laws and regulations.
  • Lasers/Lighting: If it is The Client’s intention to utilize laser equipment/ stroboscopic lighting at the venue, The Client is obliged to apply for a laser certificate from the relevant authorities, and submit a copy to The Company at least 14 days prior to arrival. If strobe lighting is used and guest has a reaction from this, it is no fault of The Company. The Client will need to notify The Company if any of their guests have a reaction to any sort of lighting prior to the event.
• Guests’ Car park Booking & Vehicles in yard:
  
  • The Client is allowed to park up to two vehicles inside The Company’s car park (yard) during the event. All other cars must use alternative car parks within the vicinities. A mandatory rental of the car park must be used if the number of guests attending is greater than 100. The Client is responsible for this cost and will need to notify The Company at least 45 days prior to the event date. Car park rent will be at additional cost unless agreed within the contract. Car park rent will be at a fixed hourly rate.
  • The Client must provide its guests with such information the Company may reasonably request regarding arrangements to be followed at the Venue (for example, in relation to car parking or the storage of valuables)
  • The company will not be liable for any frustration of contract for the use of Peel House Car Park. If the car park has been included within the client contract and unavailable for use on the clients event date the company will refund the client £75 + VAT per hour for the length of time the facility has been booked.
• Waste:
  
  • All waste, e.g. packaging must NOT be left in the corridors and must be cleared from the venue as no storage can be offered. It is The Client’s responsibility to ensure all waste from hired external companies is disposed of efficiently.
• Fire:
  
  • The Client shall ensure that all persons attending will use such entrances as designated by The Company. Venue exits/ fire exits and gangways must be kept free from any obstruction and the fire signs must be visible at all times. In the event of the alarm sounding all guests should vacate the specific function room and assemble at the designated meeting point. Whilst the venue is equipped with both fire detection and firefighting equipment, The Client, if using sophisticated equipment may require a specific type of extinguisher to prevent any additional damage and should arrange to have this to hand.

8. General:

• If only one person is making the Event booking, that person confirms that s/he has the authority to make the booking on behalf of both persons in relation to the Event
• Any error or omission in any information or document issued by or on behalf of the Company shall be subject to correction provided that the correction does not materially affect the contract.
• The Client must not transfer of any of its rights or obligations under the contract to another person without the Company’s prior written consent. The Company may transfer all or any of their rights and obligations under the contract to another organisation, but this would not affect the Client’s rights under these terms.
• If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only be served from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
• The Company reserves the right to approve or reject externally arranged services; entertainment, DJs, bands, acts, caterers or activities that cannot accept liability for any resulting cost. All external services/ entertainment services must provide The Company with a valid Public Liability Insurance certificate and also have all electrical equipment UK PAT tested before carrying out any services within the venue. The Company will not take any responsibility for any external services.
• The level of noise, especially that produced by sound equipment must be kept at a reasonable volume, exclusively determined by The Company. The Client must advise any exceptions in advance. The Company has a sound limiter installed due to being located in a residential area. If The Company feels the sound is still at an unacceptable level after giving a warning, The Company reserves the right to terminate the source.
• A refundable security deposit of £500.00 will be taken from The Client to assure that there is no damage, missing items and the venue and premises is left clean during and after the event from their guests and external services hired by The Client. If outside caterers are hired by The Client, it is The Client’s sole responsibility to ensure the kitchen and the venue is left at a high level of cleanliness with all waste deposited in the correct area. If the kitchen or venue is not left clean, items are missing or any damages occur to the venue after the event then these costs will be deducted from the deposit taken. The Client will be responsible to settle any further billing, if higher than security deposit, on the day of the event or there will be an additional charge of £50.00 per day until the outstanding balance is cleared. This is at The Company’s discretion.
  
  The security deposit will also be used if the event overruns the agreed time stated on the contract. This is charged at an hourly rate of £350.00 if the event overruns for longer than that covered by the security deposit. The Client is liable to settle this bill on the day of the event or there will be an additional charge of £80.00 per day until the outstanding balance is cleared. This is at The Company’s discretion.
• The Company reserves the right to remove any persons from the venue who are considered objectionable.
• The Company reserve the right to stop any activity which it reasonably believes is likely to cause damage to the interior or exterior of the venue or to risk the safety of people at the Venue.
• The venue name/ logo may be used in publicity, once The Company has agreed a proof of the promotional material.
• Liquor from outside is prohibited in the venue for consumption during an event unless prearranged by The Company and corkage fee is agreed.
• Unless the Company agrees otherwise only food and drinks supplied by the Company may be consumed at the Event.
• The Company regret that, other than guide dogs, hearing dogs and other assistance dogs, no pets or other animals are allowed in the Venue or any other of the Company’s premises.

9. Liability:

• Subject to its liability under the Hotel Proprietors Act 1956, The Company will not be liable or responsible for any jewellery, luggage, electrical devises, clothing or any other property of The Client brought onto the venue by The Client.
• The Company’s total liability to the Client for any loss the client will suffer will be limited to the total amount of money payable to the Company for the Event. The Company will not be liable for any losses which were not reasonably foreseeable by both the Company and the Client when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on the Company’s part.
• The Company reserve the right to make changes to the interior and/or exterior of the Venue between the time the Company accept the Client’s booking and the date of the Event. For example the Company may make changes to the décor and colour schemes of the function rooms and the Company cannot agree that the Venue and its surrounds will be free from additional structures (such as marquees or scaffolding)
• The Company will use reasonable endeavours to ensure that no components of the Event have been altered. However, as the Event is normally put together a long time before the scheduled Event, the Company reserve the right to make changes to certain components if this is necessary to comply with safety requirements or other changes in law or relevant codes of practice, or to make other minor changes which the Company reasonably believe will not be detriment to the Client’s overall Event experience and which will not increase the price.
• The Company will notify the Client of any significant changes covered by paragraphs iii and iv above, but unless the change is one which is likely to fundamentally change the nature of the Event experience the Company will not offer a refund, costs or compensation.

10. Claims

• The Client hereby assumes liability for and shall indemnify, defend, protect, save and hold harmless The Company, its parent, subsidiaries and affiliate and their officers, agents, subcontractors and employees from and against any and all liabilities, claims, judgements, damages and losses, including all cost, fees and expenses incidental thereto, caused by arising way related to the services or goods contemplated by this agreement.
• The Client hereby assumes liability for and shall indemnify, defend, protect, save and hold harmless The Company, its parent, subsidiaries and affiliate and their officers, agents, subcontractors and employees from and against any and all liabilities, claims, judgements, damages and losses, including all cost, fees and expenses incidental thereto, caused by arising way related to the services or goods contemplated by this agreement.

11. Frustration of the contract

• If The Company is prevented or hindered from carrying out any of obligations by circumstances beyond its reasonable control, including but limited to government interventions, strikes or labour disputes, actions, acts of God, national or local disasters or war, then The Company’s liability to The Client shall not be greater than the amount actually paid by The Client to The Company for their event.
• No person who is not a party to the Company’s contract with the Client shall have any rights under or in connection with it.

12. Governing Law

• (i) The contract is non-transferable and shall be governed by English Law.

**We, at Premier Banqueting London Limited, reserve the right to amend these terms and conditions from time to time. **